Beloved DCMH associate retires after 47 years

(GREENSBURG, Ind.) – A longtime Decatur County Memorial Hospital is retiring after 47 years of service. 

Susie Cupp joined the hospital as a nursing administrative secretary in 1979 and served in that role until 2019. 

She served as an executive secretary from 2019-2023 and then an administrative assistant until this week. 

One of Cupp's major contributions was her expertise in implementing and managaing administrative software and data systems, including contract management, policy management, timekeeping, and quality and performance reporting.

She was a go-to resource for team members navigating new technology, identifying system issues, and finding practical solutions that kept important processes moving.

Cupp worked with departments to prepare presentations, organize performance measures, and ensure decision-makers had accurate information to evaluate what was working and identify opportunities for improvement. 

“Susie’s impact on DCMH is truly remarkable,” said Rex McKinney, DCMH President and CEO. “Her knowledge, patience, and commitment to doing things the right way have made a lasting difference for our organization and the people we serve. We are sincerely grateful for the 47 years she has given to DCMH and our community.”

She is also recognized for demonstrating DCMH’s values of integrity, quality, community, and compassion, earning the trust and respect of colleagues across the organization. 

“Cupp also became a trusted source of institutional knowledge. Her willingness to share what she knew and find answers when she didn't have them made her a valuable resource to generations of DCMH employees,” the hospital stated.